Engage your staff & improve patient outcomes through better communication

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Healthcare Leadership Series: Speak So Others Will Listen & Engage April 20, 2017 - 1:00-2:00 p.m. ET Time is Running Out! Credits: 1.0 Nursing CEs Reserve Your Spot Now! Topic expert Barb Langlois will guide you through Healthcare Leadership. As a nurse or other healthcare professional, it is critical to speak so others listen and engage. Whether you are talking to a team member, patient or family member one-on-one or meeting with your entire healthcare team, discover how to communicate with confidence and influence others in a positive manner. Effective & Engaging Leadership Skills: How to Get Others to Listen Connecting with Your Team: Strategies for More Productive Meetings Powerful Techniques to Ensure Others Connect with Your Message About The Speaker Barb Langlois, RN, BSN, MSN has worked in healthcare for over 30 years and 25 of those years involved leading groups, teams and individuals. Barb completed her master's degree in 2004, from the University of British Columbia, with a focus on leadership. In her first year as manager, she managed 500 employees between two offices and was nominated for a prestigious "Above and Beyond" award for her leadership skills. Barb is a leading expert on healthcare communication and leadership strategies. REGISTER NOW

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