Wednesday, July 5, 2017

Dealing with patients with attitude & behavior problems?

Strategies for the Frontline

Dealing with Difficult, Rude or Angry Patients: 

Help for Frontline Staff

Thursday, July 13, 2017

1:00-2:00 PM (ET)

Learn More 

Program Highlights

Join our expert, Pamela Jett, as she guides you in discovering:

  • How to constructively confront problem patients & avoid a bad scene
  • What to say and not say - specific words & phrases to use
  • How to change the framing of different tense situations

Register Now

Progressive Healthcare Conferences

384 Technology Drive, Malvern, PA 19355

800-964-6033

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