Root Cause Analysis helps you to eliminate recurring problems, but you need to know how to conduct a credible and reliable analysis. So how can you use RCA to improve patient safety and quality care?
Join RCA expert, Duke Okes, MA, CMQ/OE, CQE, CQA, as he takes you through a root cause analysis investigation during this 90-minute webinar where you will learn:
- How to use 5 why's check sheets, Fishbone diagrams, IS/IS Not tool & histograms
- NPSF guidelines on implementing RCA for better investigations
- How to identify people, equipment & systems involved
- Tips to get buy-in from colleagues & higher ups for your RCA initiative
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