Managing Conflict in the Workplace: What Does and Doesn't Work - Sep 12 webinar agenda

Dear ,

For those concerned with stopping conflict from destroying morale and
productivity, you are invited to join us for our 60-minute webinar:

"Managing Conflict in the Workplace: What Does and Doesn't Work"
Thursday, Sep 12, 2013 - 1:00-2:00 p.m. ET
http://www.hradvancement.com/2WE/0/2/pC8TR5c/p9X5BAVZi/p0e/

Responding to Conflict: What Does and Doesn't Work
** 5 ways unresolved conflict can kill your team
** How to tell if conflict is good or bad
** Why conflict escalates - and the key to resolution

Proven Conflict Resolution Tools
** Communication strategies that de-escalate conflict
** How to speak assertively without becoming aggressive
** How to safely diffuse angry conversations

Strengthen Workplace Relationships - By Meeting Conflict Head-On
** Increase productivity by understanding and managing conflict
** Build greater trust with these proven tools
** Proven skills that will help you get to a positive outcome

Live Question and Answer Sessions
** Have Your Specific Questions Answered

EARN HRCI Credit:
This program has been approved for 1 recertification credit hour
toward PHR and SPHR recertification through the Human Resource
Certification Institute (HRCI). For more information about
certification or recertification, please visit the HRCI homepage


Guy Harris is a recognized presenter and author on developing
leadership skills and improving workplace relationships. His
background includes:
** 20+ years of coaching and training - in the areas of workplace
conflict resolution, team and interaction dynamics,
communication strategies, and emotional intelligence.
** He is a Master Trainer and Coach in the DISC Model of Human
Behavior and a Workplace Conflict Resolution expert.
** Guy is an active leadership, communication skills, and conflict
resolution blogger and author. Guy co-authored From Bud to Boss:
Secrets to a Successful Transition to Remarkable Leadership


** "Managing Conflict in the Workplace: What Does and Doesn't Work" **
** Live, 60-Minute Webinar **
** Thursday, Sep 12, 2013 - 1:00-2:00 p.m. ET **

Register now for this exciting event by clicking the following link
or calling 800-964-6033.
http://www.hradvancement.com/2WE/0/2/pC8TR5c/p9X5BAVZi/p0e/

We hope you'll join us.

Sincerely,

Executive Education
P.O. Box 31
Devault, PA 19432

P.S. As usual we provide a full refund if not satisfied from now until
7 days after the event.

If you do not wish to receive further notices about this event,
or future events, please click here:
http://www.hradvancement.com/2WE/36/2/pC8TR5c/p9X5BAVZi/p0e/

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