Monday, February 20, 2017

Stop the Excuses: Foster Greater Employee Accountability in Healthcare

New Live Webinar! - Create a "No Excuse" Culture in Healthcare - March 28

Please join us for this upcoming, 75-minute conference on:


"No Excuse" Employee Culture: Keys to Foster Accountability in Healthcare

Announcing our upcoming webinar:


Tues. March 28, 2017 | 1:00-2:15 PM ET

Learn More About this Event

Join us for this 75-minute program to discover powerful tools to increase accountability among your healthcare employees, allowing you to create and maintain a more positive work environment and a "no excuse" culture in your facility. 


In attending the event, you will discover:


  • How to foster greater accountability at your healthcare facility
  • Creating a culture of self-managing employees - every supervisor's dream
  • High-impact strategies to deliver feedback that creates accountability
  • Increasing your personal accountability with effective tips
  • Real-world examples of the "no excuse" culture in action
  • Ways to successfully delegate to your employees
  • Coaching employees to develop a problem-solving mindset 

Your Expert Presenter:


Carol Santalucia is the Director of Service Excellence and Culture in the Office of Patient Experience at the Cleveland Clinic. Carol is a seasoned healthcare leader with a passion and commitment to enhancing the patient experience.

REGISTER NOW

384 Technology Drive, Malvern, PA 19355


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