Tuesday, May 21, 2013

Investigating Workplace Complaints: What Every Manager Needs to Know

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Executive Business Briefings
Effectively Handle Workplace Complaints
Investigating Workplace Complaints: What Every Manager Needs to Know
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An employee approaches you with a problem involving another employee – now what? Is it legit? Do you need to investigate the complaint? It's at this point when managers aren't sure of the proper and legal next steps. Here's help.

This report walks you through a proven 10-step plan for conducting thorough and legal workplace complaint investigations. Including interviewing and documentation best practices and how to avoid common liability traps managers often fall into. Read the executive report:

"Investigating Workplace Complaints: What Every Manager Needs to Know"

Investigating Workplace Complaints – Best Practices in 30 Minutes
  • 6 guiding principles for conducting a thorough investigation
  • 10-step approach for handling any workplace complaint
  • 3 keys of rock-solid documentation
  • #1 note-taking mistake interviewers make – and how to avoid it
  • 10 mistakes that lead to morale and performance issues – even lawsuits
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Executive Business Briefings help time-pressed executives and managers hone and polish critical business skills in under an hour.

Fast-read, actionable, and packed with invaluable strategies, these timely reports help executives and managers improve the performance of their organizations.

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Executive Business Briefings
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1-800-764-0680

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