Making Collection Calls That Get Results

Having trouble seeing this email? View Web Version Executive Business Briefings Get Overdue Accounts to Pay Now , Getting overdue customers to pay is more challenging than ever. And while new technology has helped, nothing has displaced the old-fashioned way of getting customers to pay: the one-on-one collection phone call. It remains the most effective means of convincing customers to pay overdue bills. Great phone collectors are worth their weight in gold. How do they do it? This executive report gives you today's best collection call strategies. "Making Collection Calls That Get Results" Persuading Customers to Pay in 30 Minutes Tame and convince late-paying customers to meet commitments Using debtors' own words to take control of the conversation Keys to conveying confidence over the phone Successful strategies to keep one step ahead of debtors Nailing down the details when a customer commits to pay Learn More Executive Business Briefings help time-pressed executives and managers hone and polish critical business skills in under an hour. Fast-read, actionable, and packed with invaluable strategies, these timely reports help executives and managers improve the performance of their organizations. Best regards, Executive Business Briefings One Lincoln Centre 18W140 Butterfield Road 15th Floor Oakbrook Terrace, IL 60181 1-800-764-0680 If you do not wish to receive messages from Executive Business Briefings, please unsubscribe. Please do not reply directly to this e-mail, as we are unable to process it. We sent this using a "send-only" address.