Getting Through to the Problem Employee

Why 92% of Employees Actually Want Negative Feedback They say people hate negative criticism. As a result, managers hesitate to deliver it for fear of how the person will react. But that's just not true. Most employees, even the challenging ones, actually appreciate criticism – when it's delivered in an appropriate way. Get this practical guide that takes the ambiguity out of "appropriate way" with step-by-step advice for dealing with problem employees. Get this report and learn: The No. 1 factor that controls the effectiveness of feedback in every situation 3 innate "triggers" that initially prevent all people from accepting feedback – and specific advice on how to overcome them 4 communication strategies for dealing with someone you simply dislike Why poor performers habitually overestimate their ability – and how to tactfully snap them back to reality The conversational mistake that destroys well-intentioned feedback sessions (changing these two words will instantly improve your results)

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