Avoiding Legal Mistakes in Telephone Triage: Expert Guidance - Time is Running Out!

Live Webinar event in 6 days! - Registration is closing soon. View in browser

Telephone Triage: Top Legal Risks & How to Avoid Them Wed, March 29, 2017 | 1:00-2:30 PM ET Time is Running Out! Reserve Your Spot Now! In 6 days, nursing  expert Kathryn Koehne will guide you through telephone triage principles and avoiding key legal mistakes. Discover how to apply critical thinking, judgement and common sense when handling symptom-based patient calls. Ensure patient safety and professional practice to protect your organization from malpractice and litigation. During this high-impact, 90-minute webinar, you will discover: How to enhance quality & safety when delivering care by phone Critical elements for triaging patients: What you need to know Industry-leading telephone triage practices to keep patients safe Keys to align practice with standards for managing symptom-based calls How to avoid mistakes that lead to bad outcomes & litigation Analyzing case scenarios to uncover your programs strengths & weaknesses Kathryn Koehne, DNP, RN-BC, C-TNP, has over 25 years' experience in nursing, 15 years of which have been in telephone triage nursing. In her role as staff development instructor for Telephone Triage Consulting, Inc., Kathryn has provided numerous continuing education offerings related to telephone triage. Kathryn has an extensive knowledge base and has served as an item writer for the Ambulatory Care Nursing Certification Exam. She has published numerous articles and has been a telehealth columnist for the American Academy of Ambulatory Nursing (AAACN) publication, ViewPoint since 2008. Kathryn completed her doctorate in nursing practice from the University of Minnesota in 2015 and is certified in healthcare design. REGISTER NOW

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