CMS recently released major changes to the patient rights requirements as part of the updates to the Home Health Conditions of Participation (CoPs), effective July 13, 2017. Home health expert, Joan Usher, will provide critical guidance on the 6 new patient rights standards and what home health agencies must do to comply. Join us for this can't-miss, 60-minute webinar to discover:
Detailed review of the 6 new standards impacting patient rights
Rules on providing notice of patient rights: Needed policies & tools
Investigating complaints: New process, action & reporting requirements
Steps to implement the new patient rights standards by July 13th
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