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| Boosting Employee Morale: The Do's and Don'ts |
| • What managers can do to better engage employees | • The biggest killer of employee trust - and how to avoid this | • Feedback that increases performance - and accountability |
| Why Employees Check-Out - and How to Overcome This |
| • Proven questions you can ask - to get to the real issue | • Examples of things you should stop doing today | • The key motivators - to get high performance |
| Proven Ways to Address Conflict - to Increase Productivity |
| • Management styles that decrease (and increase) conflict | • Ways to meet conflict head-on - and get agreement | • How to give feedback that increases accountability |
| Live Question & Answer Session - Have your questions answered by the expert! |
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