,
For nonprofit professionals interested in Disney customer service techniques to inspire donor loyalty for your organization's mission and ultimately raise more money, please join us for our 60-minute webinar on:
Disney Customer Service for Nonprofits: Inspire Donor Loyalty & Support
Monday, October 13, 2014 1:00-2:00 p.m. ET
http://www.pbconference.com/3L2/0/?C=4089&P=1070804&T=1&S=984&D=1
PROGRAM SUMMARY
Disney has not only developed an outstanding customer service program, they have delivered it consistently for decades. Adapting the successful Disney model of customer service to your nonprofit will increase donor retention and inspire greater support. How can you use this model to emotionally connect with donors and raise more money for your nonprofit? Join us for this highly-informative, 60-minute webinar where you will discover:
- How to build a Disney-like culture to improve donor retention
- Keys to making supporters & constituents feel valued & appreciated
- How to get your organization onboard with customer service techniques
- Turning donors into fans: Strategies to gain sustained support
EXPERT SPEAKER
Mark David Jones, President, Small World Alliance, Inc. Mark's career as a Disney leader spanned 26 years, during which he managed various key operational functions & was in charge of Leadership, Creativity & Innovation, & Quality Service initiatives.
- As the corporate expert on Culture & Service, he led the Disney Institute's development & numerous Fortune 500 company transformation efforts.
- In recognition of his extensive contribution to the Disney organization, Mark was nominated for the prestigious Partner's in Excellence award - Disney's highest regarded corporate award.
- Mark is an acclaimed anti-consultant - having worked with dozens of Fortune 500 companies & numerous international corporations in six of the seven continents of the world. As a highly demanded speaker, Mark has an innovative, results-focused passion for helping people make a difference. His dynamic & engaging style has earned him a reputation for inspiring audiences to action.
- Currently, as the Founder & President of Small World Alliance, Inc., Mark leads a consortium of former Disney executives & other experts who share their implementation insights with companies all over the world - specializing in behind-the-scenes best practices in customer service, employee engagement, & leadership. He is the co-author of the best-selling book Lead with Your Customer: Transform Culture & Brand into World-Class Excellence.
* Disney Customer Service for Nonprofits: Inspire Donor Loyalty & Support
* Live, 60-minute Webinar
* Monday, October 13, 2014 1:00-2:00 p.m. ET
Register now for this exciting event by clicking the following link or calling 1-800-964-6033:
http://www.pbconference.com/3L2/0/?C=4089&P=1070804&T=1&S=984&D=1
We hope you'll join us.
Sincerely,
Progressive Business Conferences
384 Technology Drive
Malvern, PA 19355
P.S. If not satisfied, a full refund will be given from now until 7 days after the event.
If you do no wish you receive further notices about this conference or future conferences, please click here:
http://www.pbconference.com/3L2/4Z/?C=4089&P=1070804&T=1&S=984&D=1
Please do not reply directly to this e-mail, as we are unable to process it. We sent this using a send only address.
If registering by phone, please refer to your priority code:
No comments:
Post a Comment