Handling Bad Attitudes and Chronic Complainers: What Every Manager Needs to Know

Eliminate difficult employees' influence on others before it's too late … Difficult people come in all shapes and sizes, and unfortunately every organization has at least one in their midst. You know these employees have potential, but their behavior holds them and their co-workers back, bringing down productivity and morale in the process. Since avoiding the negativity is the least effective choice, why not tackle it head on – confidently because you're armed with a proven, confrontation-free approach – before your good employees are driven out the door. Here's what to do: Get this report and learn: The 3 C's of identifying difficult people Proven ways to confront – and change – bad behavior How to have tough, productive conversations – without the fear Constructive criticism that doesn't trample over egos When to reward, and when to discipline

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