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Disney, Zappos, Amazon, The Ritz Carlton all have one core business strategy in common – deliver exceptional service. That single organization-wide strategy is rewarded with a loyal, passionate customer base that becomes advocates for their brand increasing revenues and profitability year-after-year.
You only have a few days left to join us for this powerful course to learn strategies and techniques that incorporate service excellence into your department operations and management style.
Space is running out.
Building a Service Culture: Keep the Focus on the Customer
Course access begins September 3. - All materials online
- Move at your own pace...take up to 4 weeks
- No classrooms or travel
- Personalized instructor feedback
This comprehensive, results-driven course equips you with practical strategies you can apply immediately to create a department-wide culture focused on service excellence resulting in increased profitability. Highlights include: - Dominating your market with a laser-like focus on your customer
- Differentiating yourself and your product in terms of the customer experience
- Enjoying customers for life as you effectively incorporate emotions into your operations to exceed customer expectations
- Encouraging employee involvement as your organization implements strategies designed to lead all to service excellence
- Creating intense loyalty as you learn to apply Disney's proven methods of building exceptional experiences versus selling products
Don't miss out! Course access begins September 3!
Learn more today, or call us at 1-877-477-1755 to take the next step to improve your career and earning potential today.
Sincerely,
Enrollment Director
Management Essentials Certificate Program
Progressive Business Institute
376 Technology Drive
Malvern, PA 19355
1-877-477-1755 (toll free)
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